Questions and answers

No. Every request is reviewed by a manager, who contacts you with a preliminary offer or questions. The final price is confirmed only after inspection and document verification.

The preliminary offer is based on the details and photos you send. It may change after a physical inspection, a VIN / chassis check, a check of the registration documents, loans, liens, restrictions and fines, and confirmation of the car’s history, condition, specification, mileage and damage.

Sometimes, yes. Tell us about the loan in the form. The loan has to be settled as part of the official transfer process; your manager will explain the steps for your case.

For the online request — none are required. You can add the Vehicle Registration Card (Mulkiya) if you wish. Other documents are needed only for the official transfer; if we need them in advance, your manager will send a secure upload link. Please never send documents by WhatsApp or email.

Payment is completed after the agreed official ownership transfer process. The payment method is agreed with your manager before the transfer.

Send a request with the emirate of registration — we review cars registered across the UAE. The manager will confirm whether we can proceed with your car.

Yes. Viewings are arranged by appointment — send a request from the car page or message a manager on WhatsApp.

No. Karavan does not provide loans, financing or buy-back services.

Documents are stored encrypted in private storage and are visible only to authorised managers. We never send documents through messengers or email. See the Privacy Policy for details.